Roadside Assistance for self-drivers in Congo: Travel Tips in DRC
Roadside assistance for self-drivers in Congo, why it is essential. When you think about embarking on a self-drive road trip in Congo, it is important to be certain if your car hire Congo service provider does provide any roadside assistance. You need to know what kind of roadside assistance is availed by your car hire service provider.
When on a road trip, often, there are several occasions when or why road assistance is required. A car rental agency has the responsibility to provide road assistance. Discover some of the great tips for roadside assistance in the Democratic Republic of Congo (DRC).
Tips for Roadside Assistance for self-drivers in Congo
Use a roadside assistance app
When you embark on a self-drive road trip, make the best use of your roadside assistance app. This can be one of the platforms where you can easily request help digitally and track the progress of your request with your local tour operator or car hire company in the Democratic Republic of Congo.
Make the best use of marker boards.
In case you happen to be on a national road, ensure that you make the best of the route marker boards to obtain a fast response.
Call the roadside assistance center.
Before you embark on a self-drive road trip to any part of Congo, ensure that you leave with the right contacts from the company’s team leader/reservationist. This can help you connect with the person back in the office when you get issues that require any roadside assistance. You can easily be located, especially when you need any rescue. You too should leave the contact details with the reservationist for you to keep in touch through your entire road trip.
Avail the car details.
Once you have issues, you should consider providing the right details to your car hire service provider as fast as possible. You can provide the car model and identification number and others. The vehicle identification number can be found on the passenger side of the dashboard.
Be aware of the Congo road conditions.
In the Democratic Republic of Congo (DRC), there are over 40 designated national roads. Some of these routes are unpaved/impassable. When driving, there is a need to exercise extraordinary care as you explore the beautiful countryside.
Why do you need a road assistance contact?
Any car rental Congo agency has a contact person whom you can easily get in touch in case of any need for road assistance. When you reach out to the contact person, he or she can recommend persons to fix anything wrong in the car that you are using for your road trip.
However, often, the 4×4 rental car provided to you can be in its better mechanical conditions and you are required to ensure that everything is in its right state before you even set off to any destination. Unfortunately, like any machine in use, even the rental cars can get mechanical issues en route. This is a completely unpredictable state.
Given our experience, we ensure that any car availed to you for your road trip is in better mechanical condition such that you enjoy the best of your vacation. In any case, if your vehicle gets issues, ensure that you get in touch with the company’s reservationist.
When do you require road assistance in Congo?
There are many occasions when you need road assistance on a self-drive tour in Congo. Here are some of the essential scenarios when road assistance is required;
Road accidents
Road assistance is considered essential when there is any case of a road accident. If your rental car is involved in an accident, damaged, or broken down and requires repairs. Road assistance is essential during such scenarios and the best is to have your car hire service provider notified.
Before you make any repairs/leave the scene of the accident, the police should have carried out the inspection. In case the car needs repairs/replacement, ensure that you get in touch with the company’s reservation team. Our reservation team is alert 24/7 to get you any road assistance you require to ensure that you have your road trip continued.
Mechanical breakdowns
In case the car gets a mechanical breakdown, then roadside assistance is required. There are some technical or mechanical conditions that can be beyond your basic mechanical repair skills. Contacting the reservation team for road assistance can save you time and stress. Depending on the car hire agreement, often, car rental companies can send a mechanic to work on your vehicle and you proceed with your road trip.
Direction
Driving in Congo for the first time comes with its challenges. You may not be well-versed with the route to your destination. You can still contact the car hire company to direct you, especially when you feel you have got lost.
Traffic claims
In case of any traffic claims en route to your destination or when getting back, roadside assistance is required. Often, you may find traffic officers on the road who stop you –first, you must respect them and observe what they are telling you to do. Besides, it is always essential to have an idea of the road traffic laws or regulations to be followed before embarking on the actual road trip.
Car rental extension service
If you need to extend your car hire service then you must contact the person in charge. At this point, there is no need to get back and then start the journey all over again. You can get in touch with the reservation team back at the offices to finish everything. Avoid making any extensions without notifying your car hire agency or operator. Otherwise, such acts can attract penalties.
Car hire replacement
You may need to replace your rental car due to mechanical breakdown conditions. In such scenarios, your car may not be repaired as soon as possible and the best is to have it replaced. This is to ensure road-trip continuity.
Conclusively, roadside assistance is required by all self-drivers on Congo road trips. Talk to your local tour operator/car hire service provider to plan a successful road trip, and inquire about their terms and conditions for road assistance for self-drivers in Congo.
